Privacy Policy

iOptimizer Lite respects your privacy and is committed to protecting your privacy at all times. This Privacy Policy governs the manner in which iOptimizer Lite collects, uses, maintains, shares and discloses information collected from its users of iOptimizer Lite.

This Privacy Policy applies to the information collected by iOptimizer Lite through its website, products and services. Please read this Privacy Policy so that you are aware and understand what information we collect and how we use, share, maintain, and disclose your information. If you have any query, please feel free to contact us.

What Information We Collect and How We Collect

When you visit or use our website, application and services, or contact us via email, we may collect or request you to provide us the following information in order to help us improve our services and manage our relationship with you.

  • Full Name
  • Email address
  • Geographical location
  • Contact number
  • Billing Information (these include credit card number, expiration date, security code, name of your issuing bank, etc)

Cookies

"Cookies" are small text files that are placed on your internet browsers by websites that you visit. These are widely used in order to make websites work, or improve user's online experience. iOptimizer Lite, its partners and service providers may use cookies to track your online behaviour and identify your preferences in order to meet your requirements. By using our website, products and services, you agree to the use of cookies as described in this Privacy Policy. You are given a choice to accept or decline cookies. If your browser has automatically accepted the cookies, you can modify your browser setting to decline cookies if you prefer. However, if you choose to decline cookies, you may not be able to sign in or use other interactive features of iOptimizer Lite website, its product and services that depend on cookies.

Use of Third-party Links, Ad Networks and Social Networks

iOptimizer Lite allows some third-party websites to display their online banner advertisement on iOptimizer Lite web pages. Clicking on any of the third-party links and display banners that you find on iOptimizer Lite website or application will direct you to their respective websites or applications. Some of these ad networks may place a persistent cookie on your iOS device in order to identify your device each time they send you an online advertisement. In this way, these ad networks obtain information such as your location, which ads you've clicked often, and who are using your device. This helps ad networks to send you targeted advertisements according to your preferences, interests or needs. iOptimizer Lite does not have access or control over the cookies placed by these third-party ad servers or networks.

If you wish to 'share' iOptimizer Lite's products or information with your friends through Facebook, Twitter or any other social media platforms, these websites may send cookies to you. We have no control over the settings of these cookies, so you are strongly advised to review these websites for more information about their cookies and how to handle them.

Placing Orders and Billing Information

When you upgrade to "premium version" of iOptimizer Lite or purchase services from iOptimizer Lite, the billing is handled by a third-party service provider, who is acting on our behalf; thus, you will make your purchase from the service provider directly, and not from iOptimizer Lite. Your payment information such as your name, email address, phone or mobile number, location, and billing information including credit card number, expiration date, security code, name of your issuing bank, etc. provided by you will be stored and processed by these third-party service providers. All such information is subject to the privacy policy governed by them. The third-party service providers may transfer some of your personal information to us, but not including billing information. We may use this information to verify your registration, to contact you regarding the current status of your order, or for renewal of your subscription, if applicable.

We have a legal agreement with our service providers that they will not use your personal information for direct marketing purpose or disclose it to some other parties.

Collection of Information from Children

iOptimizer Lite does not knowingly allow users under the age of 16 to register as users. If we find we have collected information from children under the age of 16, we take reasonable measures to remove the information from our systems. We strongly advise not to submit your personal information if you are under 16 years of age. If you are using our website, we encourage you to do so under the supervision of your parent or legal guardians. This helps parent and guardians to monitor their children's internet usage and help enforce this Policy by instructing their children not to submit their personal information to this website without their consent.

Contact Us and Technical Support Service

We may collect or request you to share certain necessary information when you contact us via email, or online support request.

This information may include, but not limited to, your name, email address, website, geographical location, ZIP code, what features you use in our application, how you use our application, IP address of your device, system information, system services, processes, system login items, registry entries, junk files, crash logs, etc. In general, we only collect information that is required to diagnose and troubleshoot the issues you encounter.

The information collected helps us to provide our services and online support, to detect and remove malware on your device and to resolve technical issues that your device has incurred. By providing the related information to us, you agree to share them with iOptimizer Lite. If you do not prefer to share your information with iOptimizer Lite, you may uncheck the related option or close the related window. We use the information to provide individual support or assistance, and do not store such information any longer unless there's a necessity to do so. We care about your privacy and so we promise that we will, in no case, publish or distribute your personally identifiable information to any third party or allow anyone to use it to contact you for marketing purposes without your consent.

Other Non-personal Information:

We may also collect some non-personal information in order to validate your registration and to know how you use our application or services. The information may include your operating system, device ID, browser type, browser language, IP address, referring/exit pages, click stream data of our website and our products or services, and which pages or features of our application or services are accessed by you and how long you stay there.

How We Use the Information We Collect

iOptimizer Lite collects and uses your personal information to process and improve its website, products and services or to carry out the transaction process of the purchased product or services. Your information helps us to provide you with more effective services, improve your online experience and analyze our products, services and technologies, online banner ads that are tailored to your preferences and needs.

We may also use your personal information to contact you or to send certain mandatory service communications such as welcome letters, registration confirmation letters, billing reminders, information regarding technical service issues, security alerts, etc. We may also send you product surveys from time to time or promotional emails to inform you of the latest version of our application available at iOptimizer Lite website.

How We Protect the Information We Collect

Safeguards Used for Personal Information

iOptimizer Lite is committed to protecting the privacy and security of your personal information. We deploy a variety of security technologies and take reasonable measures to ensure that your information is protected from any unauthorized access, use or disclosure. The measures used are as follows:

Retention or Storage of Your Personal Information:

iOptimizer Lite stores the personal information that you provide on your device with limited access, which is located in controlled facilities.

Technology Safeguards

When we transfer highly confidential data such as your credit card number or password over the Internet, we ensure that the data is transmitted in an encrypted format by using Secure Socket Layers (SSL) protocol.

However, we do not guarantee that your personal information is 100% secure at all times. You are also responsible for the privacy and protection of your confidential information against unauthorized access or fraudulent use. Do not share your login credentials with anyone under any circumstances. Please note that you log out before leaving a site or service if you are sharing your device with anyone in order to protect unauthorized access to your information from subsequent users.

Controlling "Spam" or Unsolicited E-mail

iOptimizer Lite is concerned about controlling spam or unsolicited commercial emails from any unknown sender. We take reasonable measures to prohibit the use of customer account to send spam or marketing emails. iOptimizer Lite, in no case, sells, distributes, lease, or rent its email subscriber list to any third party for direct marketing purpose. While iOptimizer Lite continues to actively review and deploy the latest technology, such as extensive filtering features, we cannot guarantee complete prevention of sending and receiving unsolicited emails.

Children's Policy

iOptimizer Lite product and services are not intended for the use of users under the age of 16. We do not knowingly collect information from children under sixteen and encourage parents and guardians to monitor their child's online activities and preferences. If we come to know that we have collected information of a user under 16 years of age, we immediately delete such information from our system, however, the information may remain in archived or backup copies for our future reference or otherwise required by law.

How We Share Your Information

Under no circumstances, iOptimizer Lite shares or discloses your personal information to any third party unless when required by our third-party service providers or for legitimate purposes.

Third-Party Service Providers

There might be times when we hire third-party service providers to provide limited service on our behalf, such as handling operational activities including the processing and delivery of mailings, providing customer support, performing transaction process or for statistical analysis of our services. We allow these companies to collect only the personal information they need to deliver the service. We have an agreement with these third-party service providers to maintain the privacy of your personal information and not to use it for any direct marketing purpose.

Government and Law Enforcement

We may, under certain circumstances, access and/or disclose your personal information, if there's a need to (a) comply with the law or legal process served by iOptimizer Lite; (b) protect and defend the rights or property of iOptimizer Lite including the enforcement of our agreements; or (c) act in urgent circumstances to safeguard the personal safety of users of iOptimizer Lite services or members of the public.

How to Change or Delete Your Personal Information

We believe that the information you provide to us is complete, accurate and current. However, if you want us to change, correct, or delete your personal information, you may contact us immediately with your request. We will get back to you shortly and answer your queries within a reasonable timeframe, However, we may retain some information in archived/backup copies to comply with our legal obligations, resolve disputes and enforce our agreements.

You have the right to access your personal information for the information processed by our third party partners. If there's a need to access, amend, correct, or delete inaccurate data on our third-party partner's platform, you should contact them directly as they are the data controllers and iOptimizer Lite has no control over that information.

Changes to this Privacy Policy

iOptimizer Lite reserves the right, in its sole discretion, to update this Privacy Policy from time to time to reflect changes in our services and customer feedback. We may post changes without any prior notification to the users and will revise the “Last Updated” date at the top of this Privacy Policy, We strongly advise you to periodically review this Privacy Policy to be aware of how iOptimizer Lite is concerned about protecting your information. Your continued use of our website, application and services indicates your consent to the amended Privacy Policy.

Contact Information

iOptimizer Lite reviews its compliance with this Policy periodically. If you have questions or concerns regarding this Policy or iOptimizer Lite's treatment of personal information, please feel free to contact us through this website. We will be pleased to answer all your queries at any time. If you believe that iOptimizer Lite has not adhered to this Privacy Policy please contact us and we will make efforts to promptly determine and rectify the issues.